BaitSmith - FAQ

Questions and feedback on swimbait performance or rigging.
You can ask any questions or comments about your BaitSmith products via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it 24 hours a day 7 days a week.

How can I order?
You can order using our secure online ordering system or you may send your order request via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it 24 hours a day 7 days a week. If you would like to place a phone order please call 1-208-651-8077

How can I pay?
You may pay with a Master card, Visa card, Discover card. We accept PayPal, and C.O.D.

*Note - Priority Mail, World Mail, and Express Mail do not offer a tracking service, and are NOT insured. BaitSmith LLC will not replace packages that are lost or stolen if Priority Mail, World Mail, or Express Mail was the method of shipment chosen by the customer. BaitSmith will not be responsible for lost or stolen shipments to a non-current address. If we are not notified of an address change, before the shipment of your order, refunds or replacements for a lost or stolen package will not be accepted.

Will I have to pay any taxes or import duties?
There are no U.S. taxes for international customers; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information.

Defective Product – BaitSmith LLC wants you to be completely satisfied with everything that we offer.
This begins from the site all the way to the product you select. Product is deemed defective either from the manufacturer or BaitSmith. All products should be shipped back to BaitSmith where our quality control department will examine it and do the following: Consider it defective through BaitSmith standards, and immediately ship your replacement or refund your money. Or Contact the manufacturer to see if they cover the defective merchandise, then contact you with the information we have received.

Any questions, comments, or concerns please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it